Billing Considerations for Audit and Feedback
Generative AI audit and feedback data is stored in Data 360. When you use specific Data 360 features, it can affect your credit consumption.
Required Editions
| Available in: Enterprise, Performance, and Unlimited Editions with an Einstein for Sales, Einstein for Platform, Einstein for Service, Einstein 1 Service, or Einstein GPT Service add-on. To purchase add-ons, contact your Salesforce account executive. |
Audit and Feedback consumes Data 360 credits for ingestion, storage, and processing.
This feature has access to Digital Wallet, a free account management tool that offers near real-time consumption data for enabled products across your active contracts. Access Digital Wallet and start tracking your org's usage. To learn more, see About Digital Wallet.
| Digital Wallet Card | Usage Type | Description | NOtes |
|---|---|---|---|
| Data Services | Batch Data Pipeline (External Data Pipeline) | Usage is calculated based on the number of rows batch data processed by Data 360 data streams across all connectors, with the exception of structured data ingested via the Internal Data Pipeline. | Audit and feedback data are ingested into Data 360 data streams, and the usage is based on the amount of data ingested. On average, each round trip to the large language model (LLM) and back results in 24 records being ingested into Data 360. The volume of data ingested is the primary contributor to the consumption of credits among the three types of usage. |
| Data Services | Data Queries | Usage is calculated based on the number of records processed. The count of records processed depends on the structure of a query as well as other related factors such as the total number of records in the objects being queried. |
Data queries are used to create Data 360 reports and dashboards. Usage is calculated based on records processed. |
| Data Services | Streaming Calculated Insights | Usage is calculated based on the number of records processed. | Calculated Insights (CIs) are used for Prompt Builder Usage and Feedback Metrics (Beta). |
| Data Storage | Storage Beyond Allocation | Usage is calculated based on the amount of storage used above the amount allocated. | Usage is calculated based on the amount of storage consumed over the allocated amount. |
To estimate the number of Data 360 credits, see Multipliers in Data 360.
For more information on how Data 360 usage is billed, refer to your contract or contact your account executive.
