Set Up Einstein Generative AI Audit and Feedback
To collect Einstein generative AI audit and feedback data, turn it on in Einstein Setup.
Required Editions
| Available in: Enterprise, Performance, and Unlimited Editions with an Einstein for Sales, Einstein for Platform, Einstein for Service, Einstein 1 Service, or Einstein GPT Service add-on. To purchase add-ons, contact your Salesforce account executive. |
| User Permissions Needed | |
|---|---|
| To turn on data collection: | View Setup |
| AND | |
| Customize Application | |
- To turn on Einstein generative AI data collection and storage, ensure that Data 360 is provisioned in your Salesforce org and that you’ve turned on Einstein.
- To access pre-built reports and dashboards, make sure you have Data Cloud User permissions. See Create Data Cloud Users and Assign Permissions.
- If you’re using a data space that is shared with your companion org, make sure the initialization status for the shared data space is set to Active. See Monitor Data Cloud Companion Connections and Data Cloud One Companion Connection Statuses.
- Verify that you have the latest version of the Salesforce Standard Data Model (version 1.128 or higher) in your org (sandbox or production). From Setup, go to Apps -> Packaging -> Installed Packages -> Salesforce Standard Data Model. To get the required version, click here and follow the instructions.
- From Setup, in the Quick Find box, enter Einstein Audit, and then select Einstein Audit, Analytics, and Monitoring Setup.
- On the Einstein Audit, Analytics, and Monitoring Setup page, turn on Audit and Feedback.
-
For Dataspace, accept default or
select a different target data space in which to store the audit
and feedback data.
If you’re using Data Cloud One companion connection to connect your orgs to Data Cloud, you’ll only see the data spaces that are shared with your companion org.
-
Verify that the pre-built reports and dashboards are installed and
available. It can take a few minutes for the installation to complete.
Einstein generative AI audit and feedback data collection begins once you enable data collection and storage. The collected data will appear in Data Cloud within 24 hours and will be refreshed hourly thereafter.
Note Enabling AI Data Collection and Storage also activates some Calculated Insights used to measure Prompt Builder usage and feedback. If you don’t plan to use Prompt Builder, you can safely deactivate them. See Enable Prompt Performance Metrics in Prompt Builder (Beta) for more information. - If you want to protect access to collected data that is sensitive, see Implement Data Governance Permissions for Audit and Feedback Objects.
You can turn off data collection and storage at any time. When you turn off data collection and storage, the data stream collecting the data pauses. Any reports show a gap between the time you turn it off and turn it back on.
