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            Create an Answer Questions with Knowledge Prompt Template

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            3. Quickstart Your Einstein Generative AI Solution

            Create an Answer Questions with Knowledge Prompt Template

            Enable agents to answer questions using the Answer Questions with Knowledge prompt template in Prompt Builder. Specify what information Einstein includes, or adjust the voice and tone so that answers fit your business needs.

            Required Editions

            Einstein generative AI is available in Lightning Experience. Setup for Einstein generative AI is available in Lightning Experience.
            Available in: Enterprise, Performance, and Unlimited Editions

            To use Prompt Builder, you must first enable and provision Data 360 and Prompt Builder. To create and customize an Answer Questions with Knowledge prompt template, you must first create an Agentforce Data Library.

            To customize the Answer Questions with Knowledge template, we recommend that you copy and edit the standard prompt template. In the standard prompt template we've added the key pieces of a successful prompt, including instructions for the LLM, data resources, and relevant inputs like the user query. You can still add and test your own instructions if you copy the standard Answer Questions with Knowledge prompt template.

             
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