Loading
Agentforce and Einstein Generative AI
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Ground with Data 360 DMO Merge Fields

          Ground with Data 360 DMO Merge Fields

          Ground your prompt templates with data model objects (DMOs) from Data 360 in Prompt Builder.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Platform, or Einstein or Agentforce for Sales or Service add-on, or Agentforce Foundations
          User Permissions Needed
          To create and manage prompt templates in Prompt Builder:

          Prompt Template Manager permission set

          • Manage Prompt Templates
          • Execute Prompt Templates

          OR

          Customize Application permission set

          To create and manage retrievers: Data Cloud permission set
          To run prompts with Einstein Search: Data Cloud User permission set
          To access models in AI Models (formerly Einstein Studio) in Prompt Builder: AI Models permission set

          Data model objects are harmonized groupings of data created from data streams, insights, and other sources. DMOs are the products of organizing and mapping your data in Data 360 and are a critical part of creating connections across all your data.

          It only takes two steps to enable Prompt Builder to use your DMO data for grounding in prompt templates. First, use Data 360 enrichments to create relationships between your DMOs in Data 360 and Salesforce objects. Data 360 enrichments support enriching the Contact and Lead objects in Salesforce. Data 360 supports two types of data relationships between DMOs and Salesforce objects–copy fields and related lists of DMOs on Salesforce objects. You can use data of a supported relationship type relevant to Contact and Lead within Data 360 DMOs for grounding in Prompt Builder.

          Then, after the data enrichment is complete, the newly created relationships with DMOs appear as native data within Salesforce CRM and are available for grounding in Prompt Builder just like any other native Salesforce data. You can find your DMO under the Actions section of the Insert Resources dropdown menu.

           
          Loading
          Salesforce Help | Article