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          Supported Languages in Prompt Template Responses

          Supported Languages in Prompt Template Responses

          A prompt template can use any language that Prompt Builder offers. Supported languages are optimized for business-appropriate phrasing and are integrated with the Einstein Trust Layer to use its data masking and toxicity scoring features.

          Required Editions

          Available in: Lightning Experience
          Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Platform, or Einstein or Agentforce for Sales or Service add-on, or Agentforce Foundations

          Supported Languages

          Prompt Builder supports these languages. Prompt Builder instructs the LLM to use business-appropriate phrasing and formats based on the locale. Some models generate responses that are close variants, but not exact matches, for the requested locale.

          Language Locale Code
          Dutch Netherlands nl_NL
          English United States en_US
          French France fr_FR
          German German de_DE
          Italian Italy it_IT
          Japanese Japan ja_JA
          Portuguese Brazil pt_BR
          Spanish Mexico es_MX
          Spain es_ES
          Swedish Sweden sv_SE

          Global Languages

          You can enable Salesforce-supported, end-user, and platform-only languages by turning on Global Language Support in Einstein Setup. However, when using a global language, some Einstein Trust Layer features, such as data masking and toxicity scoring, may be unavailable, and responses may be less optimized for business-appropriate phrasing than in supported languages.

          LLMs generally don’t have official support for specific response languages, and some LLMs might not perform well for all global languages. Be sure to test your selected model with your response language to deliver a properly localized response.

           
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