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            Sales Email Prompt Templates in Action

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            Sales Email Prompt Templates in Action

            Einstein generative AI helps you draft a personalized email. Your org’s custom sales email prompt templates automatically appear as options in the Lightning Experience email composer. Before you send an Einstein Sales Email, review the email draft and edit it, if needed.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, and Unlimited Editions with the Einstein for Platform, or Einstein or Agentforce for Sales or Service add-on, or Agentforce Foundations
            User Permissions Needed
            To access and run prompt templates outside Prompt Builder Prompt Template User permission set

            To learn about drafting sales emails with Einstein, see Draft a Sales Email with Einstein Generative AI.

            Important
            Important This tool uses generative AI, which is known to include inaccurate or harmful responses. Before using, review the output for accuracy and safety. You assume responsibility for the output when shared.
            Note
            Note Einstein Sales Emails isn’t available in the Salesforce mobile app.
             
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