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Introduction to CRM Analytics Apps for Industries
Get started quickly with the CRM Analytics templated apps specifically designed for industries clouds. The apps provide industry-specific cloud solutions that help businesses in various industries to streamline their processes and enhance customer experiences.
You can create an app from a template with just a few clicks or answer questions in a handy configuration wizard. Templated apps can also be installed automatically when you install managed packages. The app includes customizable dashboards, real-time reports, and data visualization tools to track key performance indicators (KPIs), and gives a deeper understanding of your customer data. Use the predictive analytics capabilities embedded within these apps to forecast future customer behavior and to receive actionable recommendations for enhancing customer engagement and retention.
The following table lists the available CRM Analytics apps for industries.
| Industry Cloud | Apps |
|---|---|
| Automotive | |
| Communications | |
| Consumer Goods | |
| Education | Analytics for Education |
| Energy and Utilities | Analytics for Energy and Utilities |
| Feedback Management | Customer Lifecycle Analytics |
| Financial Services |
|
| Health | |
| Loyalty | |
| Manufacturing | |
| Media | Analytics for Subscriber Lifecycle Management |
| Net Zero Cloud | |
| Public Sector Services |
- Analytics for Automotive
The Analytics for Automotive app provides the dealers and Original Equipment Manufacturers (OEM) insights to track and monitor their dealership-based automotive business. - Analytics for Communications-Business
The Analytics for Communications-Business app brings insights to sales processes with three embedded dashboards highlighting opportunities, quotes, and orders. This app allows sales reps to reduce time to close, prioritize accounts and quotes to follow up with and understand the order completion and fulfillment behavior. - Analytics for Communications - Consumer
The Analytics for Communications - Consumer app gives customer service reps instant insights into accounts to help them gauge customer sentiment, anticipate customer needs, and provide timely solutions. - Analytics for Communications - Order Tracking
The Analytics for Communications - Order Tracking app brings insights to track commercial and service orders through various business milestones. Managers can use the Analytics for Communications - Order Tracking dashboards to monitor the order journey, identify orders and tasks that require immediate attention, minimize order fallout risks, and improve SLA adherence. - Analytics for Consumer Goods
Analytics for Consumer Goods gives your sales team actionable insights into your retail business performance. Sales managers can use the app to increase sales, improve store compliance, identify stores at risk, and maximize sales rep effectiveness. - Consumer Goods - Advanced Data Model
The Consumer Goods - Advanced Data Model app provides actionable account-level insights to increase sales, improve account compliance, identify accounts at risk, and maximize sales rep effectiveness. - Trade Promotion Effectiveness
Trade Promotion Effectiveness app provides data-driven dashboards to analyze trade promotion data, evaluate the effectiveness of a promotion, and make decisions for future promotions. - Analytics for Energy and Utilities
With the CRM Analytics for Energy and Utilities App, it’s easy to know which opportunities are most likely to generate a sale. You can track how many quotes you’ve created and know whether customers have responded to them. The three embedded dashboards (Home, Quotes, and Account) provide details about opportunities, quotes, and accounts. - Analytics for Emergency Response Management
Analytics for Emergency Response Management app provides insights to identify the hotspots in which requests for emergency intakes are increasing and track intake persons needing attention - Financial Services Analytics
Analytics for Financial Services gives financial advisors and personal bankers a comprehensive customer intelligence solution based on the CRM Analytics platform. It includes Einstein Discovery, which lets you create automated AI models on any dataset without writing code. - Insurance Claims and Policy Analytics
Insurance Claims and Policy Analytics app provides actionable insights to effectively manage your claims, quotes, and policies. - FSC Insurance Analytics Fast Start
The FSC Insurance Analytics Fast Start app provides insights to effectively monitor the growth of your policies over time and to identify cross-selling opportunities within the existing customer base to improve business revenue. - The Analytics for Healthcare Template
Use actionable insights from CRM Analytics for Health Cloud apps to drive intelligent patient engagement, improve care effectiveness, and manage patient risk. - Patient Risk Stratification Template
The Patient Risk Stratification template creates an app that lets healthcare coordinators identify high-risk patients to make sure they get the extra care they need. - Enhanced Analytics for Healthcare
The Enhanced Analytics for Healthcare app provides a complete solution for streamlining the prior authorization review workflow. - Analytics for Loyalty
By using Analytics for Loyalty app, get actionable insights into loyalty programs and devise strategies to increase membership, retain customers, improve processes, and grow your business. - The CRM Analytics for Manufacturing Template
The CRM Analytics for Manufacturing lets account managers visualize all aspects of their business to keep them on top of sales agreements, orders, and contracts. - Advanced Account Forecasting Analytics for Manufacturing
The Advanced Account Forecasting Analytics for Manufacturing app provides insights into your forecast data and develop accurate forecasts to optimize your production and operations. - Public Sector Case Analytics Template
Public Sector Case Analytics lets public sector service organizations measure their effectiveness and identify immediate actions to improve case work performance. - Analytics for Subscriber Lifecycle Management
The Analytics for Subscriber Lifecycle Management app provides a detailed view of various subscriber trends that affect revenue, churn, and customer lifetime value. By using the data-driven dashboards, Marketing Managers can quickly track overall subscriber trends, analyze the trends' effects on revenue, and respond with better products and marketing strategies. - Net Zero Analytics
Net Zero Analytics enables you to bring your environmental accounting in line with your financial accounting. - Employee Analytics
Employee Analytics app provides insights to analyze workforce data and identify opportunities for improving employee policies. - Education Analytics
The Education Analytics app provides insights into recruitment, admissions, learner engagement, and student success that you can use to improve processes and analyze learner metrics. - Customer Lifecycle Analytics
Customer Lifecycle Analytics app provides actionable insights into your customers and answer key questions about your business.
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