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          Launch CRM Analytics Assets with URLs

          Launch CRM Analytics Assets with URLs

          The CRM Analytics mobile app supports deep linking URL schemes, which allow a user to launch the app from a third-party or web application.

          An administrator or developer can customize a URL scheme to perform one of the following actions when the app launches:

          • View a particular asset type in the CRM Analytics app (dashboard, lens, or application)
          • Apply a runtime state (selections and filters)

          For example, you can create a deep link to a dashboard in the CRM Analytics app. Then when users receive the link in an email, they can click it to go directly to the dashboard.

          Note
          Note Some deep link scheme features, such as passing filters and selections, apply only to dashboards. Support is only for dashboards that are built using the dashboard designer.

          URL Scheme Format

          Use the following format to make a request to a CRM Analytics app.

          <scheme_name>://<assetType>/<assetID>?orgId=<orgId>&loginHost=<loginHost>&dashboardState=<url-encoded json>

          The following parameters are supported.

          VariableTypeDescriptionRequired
          scheme_name String The value must be sfanalytics. Yes
          assetType String

          Supported values:

          dashboard

          lens

          application

          Yes
          assetID String Unique asset identifier. The identifier is the 18-character code beginning with 0FK found in the asset URL. Yes
          orgID String ID of the organization that contains the content. If users are logged in to the same org ID, they are directed to the content. If users are not logged in to the same org ID, they are redirected to the login screen. Yes
          loginHost String URL that displays the login screen when the user is not logged in to the application. Yes
          dashboardState String

          Available only when assetType is dashboard.

          State of the dashboard and all its datasets. The state depends on user selection, start values, global filters, and external or initial filters that are applicable to the dataset.

          No

          Example (not including dashboardState):

          sfanalytics://dashboard/0FKB00000006TFVOA2?orgId=00DB00000000XXX&loginHost=MyDomainName.my.salesforce.com

          Refer to the information in the following tables when constructing the JSON string for dashboardState.

          dashboardState

          Property NameTypeDescription
          datasets Map<String, state[]> The list of datasets for which a specific state is applied. The key string is the API name of the dataset.

          state

          Property NameTypeDescription
          fields String[] The list of dimension or measure fields for which selection or filtering is applied.
          filter dashboardFilter The filter that is applied to the dashboard.
          selection String[] The list of values that is selected.

          dashboardFilter

          Property NameTypeDescription
          operator String

          Supported operators for dimensions: “in”, “not in”, “matches”

          Supported operators for measures: “==”, “!=”, “>=”, “>”, “<=”, “<”

          values String[] or Double[] The list of dimension or measure values corresponding to the fields.

          JSON Examples

          The following syntax causes value1 and value2 to be selected on field1. It also filters on field2 based on operator1 with values3 and values4.

          {'datasets' : {'dataset1': [ {'fields': ['field1'], 'selection': ['$value1', '$value2']}, {'fields': ['field2'], 'filter': { 'operator': 'operator1', 'values': ['$value3', '$value4']}}]}}

          Example of the dashboardState JSON.

           {
                "datasets": {
                    "Opportunities": [
                        {
                            "fields": ["OpptyName"],
                            "selection": ["RelateIQ", "BeyondCore"],
                            "filter": {
                                "operator": "not in",
                                "values": ["Salesforce"]
                            }
                        },
                        {
                            "fields": ["State", "Country"],
                            "selection": [["TX", "US"]],
                            "filter": {
                                "operator": "in",
                                "values": [["TX, US"], ["AL", "DE"]]
                            }
                        }
                    ],
                    "Accounts": [
                        {
                            "fields": ["Revenue"],
                            "selection": [],
                            "filter": {
                                "operator": ">=",
                                "values": [[1000000]]
                            }
                        }
                    ]
                }
            }

          The JSON must be rewritten with no whitespace characters.

          {"datasets":{"Opportunities":[{"fields":["OpptyName"],"selection":["RelateIQ","BeyondCore"],"filter":{"operator":"not in","values":["Salesforce"]}},{"fields":["State","Country"],"selection":[["TX","US"]],"filter":{"operator":"in","values":[["TX, US"],["AL","DE"]]}}],"Accounts":[{"fields":["Revenue"],"selection":[],"filter":{"operator":">=","values":[[1000000]]}}]}}

          Finally, the JSON must be rewritten with URL encoding.

          %7B%22datasets%22%3A%7B%22Opportunities%22%3A%5B%7B%22fields%22%3A%5B%22OpptyName%22%5D%2C%22selection%22%3A%5B%22RelateIQ%22%2C%22BeyondCore%22%5D%2C%22filter%22%3A%7B%22operator%22%3A%22not%20in%22%2C%22values%22%3A%5B%22Salesforce%22%5D%7D%7D%2C%7B%22fields%22%3A%5B%22State%22%2C%22Country%22%5D%2C%22selection%22%3A%5B%5B%22TX%22%2C%22US%22%5D%5D%2C%22filter%22%3A%7B%22operator%22%3A%22in%22%2C%22values%22%3A%5B%5B%22TX%2C%20US%22%5D%2C%5B%22AL%22%2C%22DE%22%5D%5D%7D%7D%5D%2C%22Accounts%22%3A%5B%7B%22fields%22%3A%5B%22Revenue%22%5D%2C%22selection%22%3A%5B%5D%2C%22filter%22%3A%7B%22operator%22%3A%22%3E%3D%22%2C%22values%22%3A%5B1000000%5D%7D%7D%5D%7D%7D

          With this URL encoded JSON, the example earlier in this topic is modified as follows.

          sfanalytics://dashboard/0FKB00000006TFVOA2?orgId=00DB00000000XXX​&loginHost=MyDomainName.my.salesforce.com&dashboardState=%7B%22datasets%22%3A%7B%22Opportunities%22%3A%5B%7B%22fields%22%3A%5B%22OpptyName%22%5D%2C%22selection%22%3A%5B%22RelateIQ%22%2C%22BeyondCore%22%5D%2C%22filter%22%3A%7B%22operator%22%3A%22not%20in%22%2C%22values%22%3A%5B%22Salesforce%22%5D%7D%7D%2C%7B%22fields%22%3A%5B%22State%22%2C%22Country%22%5D%2C%22selection%22%3A%5B%5B%22TX%22%2C%22US%22%5D%5D%2C%22filter%22%3A%7B%22operator%22%3A%22in%22%2C%22values%22%3A%5B%5B%22TX%2C%20US%22%5D%2C%5B%22AL%22%2C%22DE%22%5D%5D%7D%7D%5D%2C%22Accounts%22%3A%5B%7B%22fields%22%3A%5B%22Revenue%22%5D%2C%22selection%22%3A%5B%5D%2C%22filter%22%3A%7B%22operator%22%3A%22%3E%3D%22%2C%22values%22%3A%5B1000000%5D%7D%7D%5D%7D%7D
           
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