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            Field Service Analytics

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            Field Service Analytics

            The Field Service Analytics app brings the power of Analytics to Salesforce Field Service on any device that supports CRM Analytics.

            With intuitive visualizations based on your field service data, Field Service Analytics provides just-in-time analytics for field service managers and dispatchers. You get clear data insights to improve every on-site experience. Field Service Analytics empowers managers with answers to help their technicians deliver personalized, actionable customer service.

            Tip
            Tip Follow the steps in the order shown to get started with Field Service Analytics. If you haven’t used CRM Analytics before, learn more about it from the Analytics Documentation.
            1. About the Field Service Analytics App
              Learn the benefits of Field Service Analytics before you create and use the app to help manage field service operations.
            2. Field Service Analytics Prebuilt Dashboard
              The Field Service Analytics app includes prebuilt dashboards to accelerate Field Service data exploration.
            3. Set Up and Create the Field Service Analytics App
              Set up Field Service Analytics app permissions, make sure your org is enabled to use Field Service, and assign field level security correctly so you can create and share the app.
             
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