Rules for Choosing a Layout for a Device

If multiple layouts are defined for a dashboard, CRM Analytics chooses the optimal layout when displaying the dashboard on a device. To determine the optimal layout, CRM Analytics uses the device properties specified for each layout.

CRM Analytics uses the following rules when determining which layout to use for a device.

• A layout is eligible for use when the device accessing the dashboard meets all the device properties set in the Layout panel.
• If more than one layout is eligible, the one with the most device properties set is used. If there’s a tie, the most recently defined layout is used.
• If no layouts are eligible with the device, the first defined layout is used.