Loading
CRM Analytics
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Launch Explorations for Data 360 with a Single Click

          Launch Explorations for Data 360 with a Single Click

          Analyze and surface customer engagement patterns from Data 360 records without switching to Analytics Studio and creating dashboard queries. With CRM Analytics Direct Data for Data 360, you can now explore calculated insights, data lake objects, and data models from the data object’s record page. Review, profile, and trend data in tables and charts, or run queries on Data 360 right in their business workflow.

          Let’s say you created a calculated insight on product clusters in a Data 360 dashboard. To review spending by product categories in a funnel chart in CRM Analytics:

          1. In the Calculated Insights tab, click the insight built on product clusters.
            Caculated Insights tab in Salesforce
          2. From the insight’s record page, click Explore in Analytics.
            Explore in Analytics button on a CDP record page
          3. From the chart gallery, select Funnel (1).
          4. Aggregate the data by amount spent (2).
          5. Group data by product subcategory (3).
          6. To clip your lens to a dashboard, switch to Analytics Studio (4).
            Funnel chart for CDP Calculated Insight
           
          Loading
          Salesforce Help | Article