Predict & Improve Outcomes

After a model is deployed to Salesforce, Einstein Discovery can use it to get predicted outcomes and suggested improvements in different ways. You can display predictions in Lightning record pages and Experience Cloud sites pages. You can get predictions in CRM Analytics Data Prep, process automation flows, and Flow Builder. You can retrieve predictions and improvements programmatically using the Einstein Prediction Service via REST or Apex API calls.

• Automated Prediction Writeback
  Use a special prediction field to save prediction scores directly on records.
• On-Demand Predictions
  Initiate predictions through Einstein Prediction Service, Lightning Components, Flow Builder, the PREDICT() function, Apex, Slack, or Einstein Discovery in Tableau.
• Predictions in Data Prep
  Bake predictions into your CRM Analytics datasets with recipes and dataflows.