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          Unsupported Salesforce Objects and Fields in CRM Analytics

          Unsupported Salesforce Objects and Fields in CRM Analytics

          The sfdcDigest transformation and data sync can’t extract data from all Salesforce objects and fields. Before configuring extraction and sync, review the unsupported objects and fields.

          For information about all Salesforce objects and fields, see the Object Reference for Salesforce and Lightning Platform.

          Unsupported Objects

          To extract fields, the object must be visible to the Integration User. If you can’t manage a field’s visibility in Setup, you can’t grant the Integration User access to it.

          If an object requires query clauses that aren’t used in this example, it probably isn’t supported.

          SELECT fields
                FROM object
                WHERE Id > '0xx00000000xxxx'
                AND Id <= '0xx00000000yyyy'
                ORDER BY Id
                ASC LIMIT 1
                OFFSET 249999;
               

          SELECT and FROM define the fields and object to sync. The rest of the query controls batching. Bulk API processes batches of 10,000 records. The batch is determined by WHERE filtering and ORDER sorting of the record IDs. Clauses that limit the ability to use this query structure, such as constraints on ORDER or WHERE, prevent CRM Analytics from querying the object for data sync or dataflows. For more information, see the SELECT clause help page.

          The sfdcDigest transformation can’t extract data from external objects created in Salesforce. External objects are similar to custom objects, except that they map to data located outside Salesforce.

          If you include an unsupported or inaccessible object in the sfdcDigest transformation, the dataflow fails at run time with an error message.

          Unsupported Fields

          The sfdcDigest transformation can’t extract data from these fields.

          Object Unsupported Fields
          Account CleanStatus
          ActionPlanItem ItemId
          AuthSession
          • LoginGeoId
          • LoginHistoryId
          Contact
          • CanAllowPortalSelfReg
          • CleanStatus
          ContentDocument ParentId
          CustomPerson__p Title
          DocumentAttachmentMap ParentId
          EmailMessage
          • ActivityId
          • EmailTemplateId
          EmailRoutingAddress EmailServicesAddressId
          EnvironmentHubMember EnvironmentHubId
          Event Attendees
          ExternalEventMapping EventId
          InstalledMobileApp ConnectedApplicationId
          Lead CleanStatus
          Network
          • CaseCommentEmailTemplateId
          • ChangePasswordEmailTemplateId
          • ForgotPasswordEmailTemplateId
          • WelcomeEmailTemplateId
          Organization
          • SelfServiceEmailUserOnCaseCreationTemplateId
          • SelfServiceNewCommentTemplateId
          • SelfServiceNewPassTemplateId
          • SelfServiceNewUserTemplateId
          • WebToCaseAssignedEmailTemplateId
          • WebToCaseCreatedEmailTemplateId
          • WebToCaseEmailTemplateId
          • WebToLeadEmailTemplateId
          PermissionSet
          • PermissionsEditEvent
          • PermissionsEditTask
          PermissionSetLicense
          • MaximumPermissionsEditEvent
          • MaximumPermissionsEditTask
          Profile
          • PermissionsEditEvent
          • PermissionsEditTask
          ThirdPartyAccountLink SsoProviderId
          User
          • LastPasswordChangeDate
          • ProfilePhotoId
          • UserPreferencesEnableVoicePilot
          WorkBadge RewardId
          WorkBadgeDefinition RewardFundId

          If you include an unsupported field in the sfdcDigest transformation, the dataflow fails at runtime with an error message.

          In addition, Salesforce recommends that you don’t extract data from the MayEdit field of the Account object. Extracting data from this field significantly decreases performance and can cause the dataflow to fail.

          Unsupported Field Types

          The sfdcDigest transformation can’t extract data from fields with these field types.

          • base64
          • composite (like address and location)
          • data category group reference
          • encrypted string

          If you include a field with an unsupported field type in the sfdcDigest transformation, the dataflow ignores the field.

           
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