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            Limitations of CRM Analytics on Android Devices

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            Limitations of CRM Analytics on Android Devices

            Be aware of these mobile-specific limitations.

            General Limitations

            Feature Limitations
            Layout Landscape mode is supported only for tablets. Portrait mode is supported for both tablets and phones. Split screen isn’t supported.
            Share You can’t create, edit, or delete sharing permissions for apps.
            Save and clone You can’t save or clone lenses.
            Delete You can’t delete datasets or lenses from your mobile device.
            Import You can’t import data to your mobile device.
            Playground Local playground data isn’t supported.
            Favorites Pinned apps are shared across all your logged in devices. Favorites of dashboards, lenses, and datasets are stored locally on your mobile device and aren’t synced to other devices.
            Links You can link to external sites from CRM Analytics assets but not from external sites.
            Other Features
            • Creating apps and dashboards isn’t supported.
            • Custom bulk actions via Visualforce aren’t supported.
            • Offline mode isn’t available.
            • To switch orgs, you need to log out first.
            • You can’t view item metadata.
            • To access the full interactive dashboard experience, begin by clicking the dashboard within the Dashboard Viewer.

            Data Exploration and Visualization Limitations

            Feature Limitations
            Charts and Tables
            • Charts don’t support multiple selection actions such as copy and focus.
            • Pivot tables aren’t supported.
            • Sankey charts aren’t supported.
            • Rating charts aren’t supported.
            Widgets
            Image
            The image widget doesn’t support .svg files.
            Number
            Exploring a number widget isn’t supported.
            Queries
            • If more measures or groupings are added to a chart than the chart type supports, then the chart becomes a Compare Table.
            • The maximum results returned by a query vary based on its type. For example, the default query limit for an aggregate query with multiple groupings is 500, so just the first 500 records are displayed by default. The default can be changed in the dashboard designer in CRM Analytics Studio.
            • Apex steps (beta) aren’t supported on mobile.
            Dashboards designed in the CRM Analytics Studio
            • CRM Analytics dashboards designed in your Salesforce org on the Web can be viewed in CRM Analytics for Android on your local device. Some widgets appear different on mobile.
            • To optimize dashboard for mobile, generate a layout for phone or tablet in the dashboard designer.
            • Gutter color options aren’t supported.
             
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