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            Limitations of CRM Analytics on iPhone and iPad

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            Limitations of CRM Analytics on iPhone and iPad

            Be aware of these mobile-specific limitations.

            General Limitations

            Feature Limitations
            Layout Landscape mode is supported only for iPad®. Portrait mode is supported for both iPad and iPhone®. Split screen isn’t supported.
            Share You can’t create, edit, or delete sharing permissions for apps.
            Delete
            • Deleting a dashboard or lens in CRM Analytics on your mobile device also deletes it in your Salesforce org on the Web.
            • After it’s deleted, a dashboard or lens can’t be recovered. The only exception is the playground sample data, which can be restored from the Settings screen.
            • Datasets can’t be deleted from your mobile device.
            Playground Imported or created data, lenses, and dashboards aren’t backed up in a device backup. Playground sample data can be restored from the Settings screen.
            Favorites Pinned apps are shared across all your logged in devices. Favorites of dashboards, lenses, and datasets are stored locally on your mobile device and aren’t synced to other devices.
            Other Features
            • Creating apps and dashboards isn’t supported.
            • Custom bulk actions via Visualforce aren’t supported.
            • To access the full interactive dashboard experience, begin by clicking the dashboard within the Dashboard Viewer.

            Data Exploration and Visualization Limitations

            Feature Limitations
            Charts and Tables
            • Charts don’t support multiple selection actions such as copy and focus.
            • Frozen table columns in dashboards don’t stay frozen when viewed on CRM Analytics for iOS using any iOS device.
            Widgets
            Image
            The image widget doesn’t support .svg files.
            Number
            Exploring a number widget isn’t supported.
            Queries
            • If more measures or groupings are added to a chart than the chart type supports, then the chart becomes a Compare Table.
            • The maximum results returned by a query vary based on its type. For example, the default query limit for an aggregate query with multiple groupings is 500, so just the first 500 records are displayed by default. The default can be changed in the dashboard designer in CRM Analytics Studio.
            • Apex steps (beta) aren’t supported on mobile.
            Dashboards designed in the CRM Analytics Studio
            • CRM Analytics dashboards designed in your Salesforce org on the Web can be viewed in CRM Analytics for iOS on your local device. Some widgets appear different on mobile.
            • To optimize dashboards for mobile, generate a layout for phone or tablet in the dashboard designer.
            • Gutter color options aren’t supported.

            Data Import Limitations

            Feature Limitations
            CRM Analytics Data Connector
            • Only CSV, TSV, and XLSX files, and ZIP files containing these types, can be imported as dataset.
            • Imported datasets aren’t available in CRM Analytics on the Web. They’re only available on your mobile device in the playground.
            • Imported datasets aren’t encrypted.
            Date Formats

            Dates can be imported as any of these formats:

            • YYYY
            • YYYY-MM
            • YY-MM
            • YYYY-MM-DD
            • YY-MM-DD
            • YYYYMMDD
            • YYMMDD
            • YYDDMM
            • MM/DD/YY
            • DD/MM/YY
            • YY/MM/DD
            • YY-MM-DD HH:MM:SS
            • YYYYMMDDHHMMSS
            • YYMMDDHHMMSS
            • YY-MM-DDTHH:MM:SS
            • YYYY-MM-DDTHH:MM:SSZ
            • YY-MM-DDTHH:MM:SSZ
            • YYYY-MM-DD HH:MM:SSZ
            • YY-MM-DD HH:MM:SSZ
            • YYYYMMDDTHH:MM:SSZ
            • YYMMDDTHH:MM:SSZ
            • YYYYMMDD HH:MM:SSZ
            • YYYYDDMM
            • YYYY/MM/DD
            • YYYY/DD/MM
            • DD/MM/YYYY
            • MM/DD/YYYY
            • YYYY-DD-MM
            • DD-MM-YYYY
            • MM-DD-YYYY
            • DD.MM.YYYY
            • DD.MM.YYYY HH:MM:SS
            • DD.MM.YY HH:MM:SS
            • MM.DD.YYYY
            • DD-Mon-YY
            • DD-Mon-YYYY
            • DD-Mon-YYYY HH:mm
            • YYYYMMDD HH:MM:SS
            • YYYY/MM/DD HH:MM:SS
            • MM/DD/YYYY HH:MM:SS
            • MM/DD/YYYY HH:MM:SS AM/PM
            • MM/DD/YY HH:MM:SS AM/PM
            • DD/MM/YYYY HH:MM:SS
            • YYYY/MM/DD HH:MM
            • MM/DD/YYYY HH:MM
            • DD/MM/YYYY HH:MM
            • DD/MM/YY HH:MM:SS
            • DD/MM/YYYY HH:MM:SS AM/PM
            • DD/MM/YY HH:MM:SS AM/PM
            • YYYY-MM-DD HH:MM:SS
            • YY-MM-DD HH:MM:SS
            • DD-MM-YYYY HH:MM:SS
            • DD-MM-YY HH:MM:SS
            • DD-MM-YYYY HH:MM:SS AM/PM
            • DD-MM-YY HH:MM:SS AM/PM
            • MM-DD-YYYY HH:MM:SS
            • MM-DD-YYYY HH:MM:SS AM/PM
            • MM-DD-YY HH:MM:SS AM/PM
            • YYYY-MM-DD HH:MM
            • DD-MM-YYYY HH:MM
            • MM-DD-YYYY HH:MM
            • YYYY-MM-DDTHH:MM:SS
            • DD-MM-YYYYTHH:MM:SS
            • MM-DD-YYYYTHH:MM:SS
            • YYYY-MM-DDTHH:MM
            • DD-MM-YYYYTHH:MM
            • MM-DD-YYYYTHH:MM
            • YYYY-MM-DDTHH:MM:SS-HH:MM
            • YYYY-MM-DDTHH:MM:SS+HH:MM
            • YYYY-MM-DDTHH:MM:SSTZD
            • YYYYMMDDTHH:MM:SS
            • HH:MM:SS DD/MM/YYYY
            • HH:MM:SS DD/MM/YY
            • DD-MM-YYYYTHH
             
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