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          Enable Custom Time Zones

          Enable Custom Time Zones

          Time zone support lets you view time-specific data on dashboards in a time zone that you specify for your org. By default, Analytics datasets are in GMT. When you enable time zone support, Analytics converts date-time values in your datasets to the time zone selected. You can then create time zone enabled dashboards to display these converted date-time values.

          Required Editions

          Available in Salesforce Classic and Lightning Experience.
          Available for an extra cost in Enterprise, Performance, and Unlimited Editions. Also available in: Developer Edition

          Enable Time Zone Support

          1. From Setup, enter Analytics in the Quick Find box, then select Settings.
          2. Select Enable CRM Analytics Time Zones.
          3. From the Org Supported Timezone picklist, select the time zone for CRM Analytics. CRM Analytics converts date-time values in your datasets from GMT to the time zone that you select.
            The Internal Time Zone, GMT, is the assumed time zone for date-time values before conversion.
          4. From the Default Dashboard Timezone picklist, select the time zone to use for date-time values in time zone enabled dashboards. You can choose between the CRM Analytics supported time zone or GMT.
          5. Select GMT if you don’t want to convert date-time values in time zone enabled dashboards.
          6. To have all new dashboards and lenses default to the time zone enabled date syntax, select Enable new date version for dashboard or lens.
            Existing dashboards and lenses must be recreated to use the new date syntax. See the considerations before enabling this setting.
          7. Click Save.

          Sync Connected Objects and Refresh Datasets

          1. Run a full Data Sync of your connected objects after you enable time zone support. This data refresh ensures that datasets created from these objects in dataflows and recipes are time zone enabled. See Run Data Sync Manually.
          2. To refresh the datasets created from recipes, run your recipes. See Run a Recipe Manually.
          3. To refresh the datasets created from dataflows, run your dataflows. See Run a Dataflow Manually.
          4. Replace the data in datasets created from .csv files. See Edit a Dataset.
            Date values in .csv data is assumed to be GMT unless you select a different source time zone when you upload the file. See Set a Source Time Zone for .CSV Data. To learn more about custom time zone support, see Handle Custom Time Zone Values.
           
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