Time zone support lets you view time-specific data on dashboards in a time zone that you
specify for your org. By default, Analytics datasets are in GMT. When you enable time zone
support, Analytics converts date-time values in your datasets to the time zone selected. You can
then create time zone enabled dashboards to display these converted date-time values.
Required Editions
Available in Salesforce Classic and Lightning Experience.
Available for an extra cost in Enterprise, Performance, and
Unlimited Editions. Also available in: Developer Edition
What Happens When You Enable Time Zone Support This table summarizes what happens when you enable time zone support, the actions you must take to update assets or stop using the feature.
From Setup, enter Analytics in the Quick Find
box, then select Settings.
Select Enable CRM Analytics Time Zones.
From the Org Supported Timezone picklist, select the time zone for
CRM Analytics. CRM Analytics converts date-time values in your datasets from GMT to the time
zone that you select.
The Internal Time Zone, GMT, is the assumed time zone for date-time values before
conversion.
From the Default Dashboard Timezone picklist, select the time zone
to use for date-time values in time zone enabled dashboards. You can choose between the CRM
Analytics supported time zone or GMT.
Select GMT if you don’t want to convert date-time values in time
zone enabled dashboards.
To have all new dashboards and lenses default to the time zone enabled date syntax, select
Enable new date version for dashboard or lens.
Existing dashboards and lenses must be recreated to use the new date syntax. See the
considerations before enabling
this setting.
Click Save.
Sync Connected Objects and Refresh Datasets
Run a full Data Sync of your connected objects after you enable time zone support. This
data refresh ensures that datasets created from these objects in dataflows and recipes
are time zone enabled. See Run Data Sync Manually.
To refresh the datasets created from recipes, run your recipes. See Run a Recipe Manually.
To refresh the datasets created from dataflows, run your dataflows. See Run a Dataflow Manually.
Replace the data in datasets created from .csv files. See Edit a Dataset.
Date values in .csv data is assumed to be GMT unless you select a different source time
zone when you upload the file. See Set a Source Time Zone for .CSV Data. To learn more about
custom time zone support, see Handle Custom Time Zone
Values.
Did this article solve your issue?
Let us know so we can improve!
Loading
Salesforce Help | Article
Cookie Consent Manager
General Information
Required Cookies
Functional Cookies
Advertising Cookies
General Information
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.