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            Considerations and Limitations for Dashboard Widget Subscriptions in Experience Cloud Sites (Beta)

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            Considerations and Limitations for Dashboard Widget Subscriptions in Experience Cloud Sites (Beta)

            Keep these considerations and limitations in mind when subscribing to CRM Analytics dashboard widgets in Experience Cloud sites.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise, Performance, Unlimited, and Developer Editions

            Considerations

            • Subscriptions enforce row-level sharing and security rules from datasets so that community users receive only the data they can access.
            • Only authenticated community users with a Customer or Partner license can subscribe to dashboard widgets. Unauthenticated guest users can't subscribe.
            • If you lose access to a dashboard, your subscription becomes invalid and stops sending updates.
            • Widget subscriptions are snapshots of the query at the time of subscription. They don't update if the dashboard layout or widget properties change.
            • You receive subscription updates via email or portal notification based on the time zone in your profile.
            • Manage your subscriptions on the My Subscriptions portal page, where you can edit, pause, or cancel your schedules.
            • Subscriptions are personal to you and can't be shared with other community users.

            Limitations

            • To maintain performance for all users, orgs are limited to 100 subscription runs per hour.
            • You can have up to 20 dashboard widget subscriptions.
            • You can't subscribe to widgets powered by SOQL, Apex, Direct, or CRM Analytics Direct queries.
            • Individual .csv table attachments are limited to 3 MB each. The total combined size of all attachments in a single subscription email is up to 15 MB.
            • Subscriptions are unavailable for Map widgets or in dashboards created in orgs where CRM Analytics time zones are turned on.
            • Subscription previews and emails don't include custom tooltips on number widgets.
            • To limit overall email size, charts in subscription emails render within defined width and height dimensions.
             
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