Evaluate Your Scheduling Efficiency with the Appointment Analytics App
Learn about your team’s appointment volume and your reps’ performance to see how well
your service team is applying their resources to meet customer needs. The Appointment Analytics
template guides you through creating the app.
Required Editions
Available with CRM Analytics, which is available for an extra cost in
Enterprise, Performance, and Unlimited Editions. Also
available in Developer Edition. Requires a CRM Analytics license.
User Permissions
Needed
To create and manage the Appointment Analytics app:
Manage CRM Analytics Templated Apps
To use the Appointment Analytics app:
Use CRM Analytics Templated Apps
Before you create an app, make sure that:
You have at least two rows of data in the Service Appointment object.
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