The Analytics for Communications - Consumer app gives customer service reps instant
insights into accounts to help them gauge customer sentiment, anticipate customer needs, and
provide timely solutions.
Required Editions
Available in: Developer Edition and for an extra cost in Enterprise,
Performance, and Unlimited Editions
Deploy Analytics for Communications - Consumer Before you create an app from the Analytics for Communications - Consumer template and use the dashboards, deploy Analytics for Communications - Consumer in your Salesforce org.
Analytics for Communications - Consumer Dashboards Use the Analytics for Communications - Consumer dashboards to get quick insights into key customer account or subscription metrics, provide better service to your customers, and enhance their experience.
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