Add Excluded Products to a Promotion in B2C Commerce
You can specify products to be excluded from order promotions. For example, you can exclude products (SKUs) that represent gift certificates or products that don't qualify for any promotion because they’re already discounted in price books.
Required Editions
| Available in: B2C Commerce |
This option is available for order promotions of type: With amount of qualifying products.
-
Click App Launcher
, and then select
Merchant Tools | Site | Online Marketing | Promotions.
- On the Promotions page, enter or select the general promotion information.
- Select Order for the Promotion Class and select a promotion type.
- To specify excluded products, Click Edit.
-
On the Product Include/Exclude window, specify the qualifier,
operator, value, and catalog of products to be
includedin the list ofexcludedproducts.If the Qualifier is ID, you can search and select multiple products in one step with the Business Manager product selection pop-up page. You can also use a name in the search along with the ID (for example, "S1653098, Nokia*").
- Click Add to add additional types of products to the list.
"10% discount on orders of $100 or more (DOES NOT INCLUDE GIFT CERTS)".
The assumption is that gift certificates are created as SKUs in the catalog. The storefront user interface shows "10% item-level discount", so it's important that it's set up as an order-level promotion and not a product-level promotion.
The merchant creates this promotion:
| Setting | Value |
|---|---|
| Promotion class | Order |
| Promotion type | With amount of qualifying products |
| Discount | Buy $100 or more and get 10% off |
| Non-qualifying products | Gift certificates |
- The customer adds a gift certificate for $50 and DVDs costing $60 to the cart. The total order value is $110. The Order promotion isn't applied because the $100 threshold hasn’t been reached ($110 - GiftCerts = $60).
- The customer adds more DVDs to cart; so that the cart now contains gift certificate $50 and DVDs costing $105. The order promotion is now applied because the $100 threshold has been reached. The 10% discount is applied on the order value excluding the gift certificates ($155 - GiftCerts = $105; discount = $10.50)
