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Coupon Analytics and Reporting for B2C Commerce

Coupon Analytics and Reporting for B2C Commerce

Track the effectiveness of specific promotions and campaigns by the number of coupon redemptions. By analyzing this information, you can adjust your promotional strategies to increase repeat business and revenue.

Use these tools to analyze coupon code activity:

Resource Description
Business Manager Redemptions page

This page shows data for each coupon code redemption. To view the details, click App Launcher App Launcher, and then select site | Merchant Tools | Online Marketing | Coupons | View Redemptions.

  • Coupon ID
  • Code number
  • Order Number
  • Time of redemption
  • Customer email
Storefront There are two ways of reporting events. Depending on the event, use the ReportingEvent-Start pipeline or the isobject tag.
Order export

The XML text generated for an order export includes this information for coupon redemptions.

  • Net price adjustment
  • Tax adjustment
  • Gross price adjustment
  • Base price adjustment
  • Coupon description
  • Promotion ID
  • Campaign
  • Coupon Number
Promotions Dashboard The Most Used Coupons report lists the coupons that shoppers use most during the selected date range. Each listing includes the associated promotion ID and the number of uses.
 
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