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Delta Exports in B2C Commerce
You can export data for certain business entities as deltas rather than as full datasets. This topic applies to B2C Commerce.
Delta exports are available for catalog data exported to Order Management. Each delta export includes all changes since the previous export data file was generated, including object deletions. (Changes that occur while the data is being exported are included in the following export.) You can export the data to multiple consumers by specifying multiple WebDAV paths.
Contact Salesforce Support to enable this feature by activating its feature switch.
Available Business Entity Types
Delta exports are available only for the following business entity types:
- For the following global stageable types, you can export deltas for a specific container:
- Catalogs (you can configure Order Management to accept catalog delta exports)
- Shared Libraries
- Price Books
- Global Metadata
- For the following site-specific stageable types, you can export deltas for a
specific site:
- Stores
- Campaigns and Promotions
- Coupons
- You can also export deltas for the following transactional types:
- Customer Lists
- Custom Objects
- Inventory Lists
Limitations
Note the following limitations of delta exports:
- The initial run of a delta export job only includes changes that occurred since the change log was activated. It isn’t a full data export.
- Delta export data is always in the standard B2C Commerce export format. Exported data files are named xxxxxx.zip, where xxxxxx is a 6-digit number that starts at 000001 and increments for each successful run of the export job. A corresponding metadata file called xxxxxx.meta is also produced. The metadata file isn’t needed.
- Delta exports can only be configured for entity types and containers (for example, products that belong to a particular catalog). You can’t configure them for a subset of a type (for example, products with certain characteristics).
- Changes occurring in production via replication aren’t tracked unless the Change Log Replication feature switch is also activated. All three feature switches must be activated in both staging and production for this to work.
- When delta exports are configured for a specific container, deleting that container isn’t considered in the delta. For example, if you’re exporting deltas for the contents of a certain price book, and you delete that price book, then the next delta export file doesn’t include any data about that price book or its contents. Delta export data does include other entity deletions.
- Delta export data depends on the change log. Because the default retention time for the change log is 7 days, you must configure delta exports to occur at least one time every 7 days. If more than 7 days elapse between delta exports, then any changes older than 7 days are missed.
- The system doesn’t track consumption of the exported data. If you want to know whether the data has been read, you must implement your own checks on the consumer side.
Delta Export Job Details
The Delta Exports page at shows a list of all existing delta export jobs, with the following information:
- Profile: The number of entities selected for inclusion in the export data.
- Consumers: A list of all consumers receiving the export data.
- Enabled/Next Run: If the job is enabled, the date and time of the next scheduled run. If it isn’t enabled, "No."
- Last Run: The date and time of the most recent run.
Clicking the name of a job opens the Details form for that job. You can edit any fields other than the name of the job. The form includes the following tabs:
- General: The consumers and entities assigned to the job.
- Schedule: The job schedule and status, as well the Enabled checkbox.
- History: A list of the 20 most recent runs of the job. Any runs that were skipped (because there were no changes since the previous run) aren’t included. To open the standard Job History page, click Full History.
- Consumer: A link to the WebDAV folder where data files for the consumer are placed. A separate tab appears for each consumer of the job.
- Status: Recent log messages for the job.

