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            Set the Customer Statement Descriptor for B2C Commerce

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            Set the Customer Statement Descriptor for B2C Commerce

            Customize the description that appears on a customer’s statement to identify the source of the charge. Use different text for each site in your realm. When shoppers know the origin of a charge, it reduces payment disputes and chargeback requests.

            Required Editions

            Available in: B2C Commerce
            1. In Business Manager, select Merchant Tools | site | Ordering | Payments.
            2. Click Settings.
            3. For Customer Statement Descriptor, enter a short description to identify your site on bank and credit card statements. For example, www.yoursitename.
              The description must meet these requirements.
              • Contain 5–22 characters
              • Include at least one letter (only Latin characters)
              • Doesn’t include the special characters < > \ ' " *
              • Reflect your business name (DBA)
              • Contain more than a single common term or common website URL A website URL is acceptable only if it provides a clear and accurate description of the transaction on a customer’s statement.
            4. Click Save.
             
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