Loading
Salesforce now sends email only from verified domains. Read More
Help Agent Performance DegradationRead More
Get Started with B2C Commerce
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Automatic vs. Manual URL Redirects for B2C Commerce

          Automatic vs. Manual URL Redirects for B2C Commerce

          Consider the differences between automatic and manual redirects. This topic applies to B2C Commerce.

          Type Feature Automatic Redirect Redirect Type Comments
          Category Changing URL Rules Syntax Yes 301 URL Archive - redirects exist in case mappings were live on Production. URL Archive not available on Sandboxes.
            Manual Override Yes 301 URL Archive
            Category ID Change No - User must set up manual redirect within Merchant Tools | Site | SEO | URL Redirects.
            Category Name Change Yes 301 URL Archive
            Append Trailing Slash to Category URLs (Catalog URLs) Yes 301 URL Archive
            Custom Replacement Rules Yes 301 URL Archive
            White-Space Replacement Yes 301 URL Archive
                   
          Product Changing URL Rules Syntax Yes 301  
            Manual Override Yes 301  
            Use '-' as Product ID Separator Instead of '/' (unticked box to ticked) Yes 301  
            Use '-' as Product ID Separator Instead of '/' (ticked box to unticked) Yes 301  
            Custom Replacement Rules Yes 301  
            White-Space Replacement Yes 301  
            Product ID Change No - User must set up manual redirect within Merchant Tools | Site | SEO | URL Redirects.
            Product Name Change Yes 301 URL Archive
                   
          Content Changing URL Rules Syntax Yes 301  
            Manual Override Yes 301  
            Use '-' as Content ID Separator Instead of '/' (unticked box to ticked) Yes 301  
            Use '-' as Content ID Separator Instead of '/' (unticked box to ticked) Yes 301  
            Custom Replacement Rules Yes 301  
            White-Space Replacement Yes 301  
            Content ID Change No - User must set up manual redirect withinMerchant Tools | Site | SEO | URL Redirects.
            Content Name Change Yes 301 URL Archive
                   
          Folder Changing URL Rules Syntax Yes 301 URL Archive
            Manual Override Yes 301 URL Archive
            Append Trailing Slash to Folder URLs (Folder URLs) Yes 301 URL Archive
            Custom Replacement Rules Yes 301 URL Archive
            White-Space Replacement Yes 301 URL Archive
            Folder ID Change No - User must set up manual redirect withinMerchant Tools | Site | SEO | URL Redirects.
            Folder Name Change Yes 301 URL Archive
                   
          Pipeline Append Trailing Slash to Pipeline URLs (Pipeline Aliases) Yes 301 If “Perform Automatic Redirect” box is checked.
            Changing Pipeline Alias Yes 301 URL Archive
                   
          Search Refinement URL Refinement Attribute Order Change (Merchant Tools | Site | SEO | URL Rules | Catalog/Folder URLs | Enabled Category/Folder Search Refinements) Yes 301 Without URL Archive. Works on Sandbox.
            Refinement Attribute Value Order Change Yes 301 Without URL Archive. Works on Sandbox.
            Refinement Attribute Naming Change No - User must set up manual redirect.
            Refinement Value Change No 301 (Manual) Merchant can create manual redirects at Merchant Tools | Site | SEO | URL Rules | URL Search Refinements with snapshot (compares diff) feature in bulk.
            Include or Exclude Constant in Search Refinement URL Yes 301  
            Include or Exclude Search Pipeline in URL Path Yes 301  
            Search Refinement Delimiter Change No - User must set up manual redirect.
                   
          Hostname Aliases Duplicate Home URLs (resource, site-path, pipeline) No 301 (Manual) User can create mapping via JSON script in Merchant Tools | Site | SEO | Aliases
            Hostname Redirect No 301 (Manual) User can create mapping via JSON script in Merchant Tools | Site | SEO | Aliases
                   
          URL Framework Switch from Long-URLs to Search-Friendly URL Yes 301 With 17.8 Release - Example: from /on/ demandware.store/ [...]/default/Search- Show?cgid=electronics to /Electronics/ electronics,default,sc.html
            Change of Dynamic Text or Display Name within Search-Friendly URLs Yes 301 Localization example: from /Electronics/ electronics,de_DE,sc.html to /Elektrogeraete/ electronics,de_DE,sc.html
            Switch from Long-URLs or Search-Friendly URLs to Rule-Based Storefront URLs (Merchant Tools | Site Preferences | Storefront URLs) Yes 301 Example: from /on/ demandware.store/ [...]/default/Search- Show?cgid=electronics or /Electronics/ electronics,default,sc.html to /electronics
                   
          Mappings / Redirect Create Static Mapping Rules (Merchant Tools | Site URLs | Static Mappings) No 301 (Manual) User can set up mappings for unknown URL requests.
            Create Dynamic Mapping Rules (Merchant Tools | Site URLs | Dynamic Mapping) No 301 (Manual) User can set up mappings for unknown URL requests.
            Define URL Redirects (Merchant Tools | Site URLs | URL Redirects) No 301/302/307 (Manual) User can set up redirect for known and unknown URL requests. Redirect type depends on user selection.

          Locale segments are not part of the generated URL mapping and consequently not part of the archived mapping.

                   
          Search Driven Redirects Setup Redirects for Search Phrases (Merchant Tools | Search | Search Redirects) No 301 (Manual) User can set up redirects for search keywords
                   
          Other Enforce HTTPS URLs in Storefront (Merchant Tools | Site Preferences | Storefront URLs) Yes 301 Feature available on PRD / DEV only for instances on eCDN; With 17.8 Release. Solution for Akamai Connector with 18.1
           
          Loading
          Salesforce Help | Article