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            Customize the Payment Section of Checkout in a Commerce Store

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            Customize the Payment Section of Checkout in a Commerce Store

            After you set up your payment service provider, use Experience Builder to customize how you collect payment and billing details from your customers during checkout in a B2B store. You can customize checkout only if your store uses custom checkout. If your store uses managed checkout, you can’t customize the Checkout page.

            Required Editions

            1. In the navigation sidebar, select a store from the Store dropdown.
            2. Select Website Design, and then click Experience Builder.
            3. In Experience Builder, select the Checkout page.
            4. In the payment section of your layout, add or customize a payment component.
              If you don’t see a payment component in your layout or your page is blank, drag the components onto your page. See Design the Checkout Page in a Commerce Store
              • If you have Salesforce Payments, use the Salesforce Payments component. In the component properties panel, enter a payment method set key, select whether to use manual capture, select whether to enable saved payments, and make other customizations as needed. If you have a B2B store, you can also choose to show a purchase order option.
              • If you have a third-party payment provider, use the Payment or Dual Payment component (B2B Commerce only). The Payment component includes a credit card option. The Dual Payment component includes both a credit card option and a purchase order option.
              • If you want your B2B store to accept only purchase orders, use the Purchase Order component.
            5. (Optional) If you have Salesforce Payments and you want to provide digital wallet payment options, add the Express Checkout component. If your store uses Omnichannel Inventory or a third-party inventory service, then orders placed using express payment options fail. Express checkout payment options don’t support inventory checks.
              Express Checkout supports Apple Pay, Google Pay, PayPal, and Venmo. In the component properties panel, enter a payment method set key and make other customizations as needed. Express Checkout doesn’t support split shipping or subscriptions.
            6. Add or customize the Billing Address component.
              The Payment component includes a Billing Address component by default.
            7. (Optional) If you have Salesforce Payments, you can customize the Payment Processing page.
              If you offer a payment option that sends your customers to a third-party site during checkout, this page redirects them back to your store. Examples of third-party payment sites include Klarna, Afterpay, and Affirm.
            8. Preview and publish your changes.

            See Also

             
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