Commerce Einstein

Commerce Einstein uses AI to automate tasks and personalize customer shopping experiences.

Which Salesforce Commerce Product Do I Have?

Rights of ALBERT EINSTEIN are used with permission of The Hebrew University of Jerusalem. Represented exclusively by Greenlight.

• What Is Commerce Einstein?
  Commerce Einstein provides AI-powered merchandising tools to enhance the shopper experience.
• Enable Commerce Einstein
  Commerce Einstein features personalize shopper experiences, increase merchandiser productivity, and improve conversion. Enable Commerce Einstein so that merchandisers can turn on storefront activity tracking, turn on semantic search, and configure Einstein recommendations. Commerce Einstein deployment can take up to 24 hours to complete.
• Tracked Data
  Commerce Einstein uses cookies and session storage objects to store and track browser activities. It uses this information to tailor customer experiences. Some cookies are essential, and some are functional. Essential cookies are necessary for a site to work correctly and can’t be disabled. Commerce Einstein uses functional cookies and tracked API activities to personalize shopper data.
• Add a Content Security Policy (CSP) Trusted Site for the Commerce Einstein Domain
  Before you turn on storefront activity tracking and semantic search, add a trusted URL for the Commerce Einstein domain.
• Storefront Activity Tracking
  Storefront activity tracking captures browser-based, real-time customer activities on your storefront, unless settings are explicitly changed by the customer.
• Semantic Search
  Semantic search improves search results by matching and returning items that are semantically related to a query.
• Preconfigured Commerce Einstein Recommendations for D2C Stores
  When you use a D2C Commerce site template to create a D2C store, Commerce Einstein adds recommendations to certain pages in Experience Builder. These preconfigured recommendations are based on the most-common and top-performing Commerce use cases.
• Reindex Commerce Einstein
  Changes to your store’s product catalog are automatically sent to Commerce Einstein every 7 days, but you can manually reindex after making changes. Reindexing can take up to 24 hours to complete.
• Einstein and Data Usage in B2C and B2B Commerce
  As an Einstein customer, it is important for you to know what data is being used in B2C Commerce and B2B Commerce products. This table lists the data that is used by each feature.