Configure Tax Rates and Treatments with the Manual Salesforce Tax Solution
When you configure the manual Salesforce tax solution for a B2B store, you
configure tax rates and tax treatments. A tax rate specifies the percentage at which a product
is taxed and the country, state, or province where that rate applies. A tax treatment maps the
tax rate to products. A tax policy includes all the tax treatments for your store’s
products.
The priority number determines which tax rate applies first. The lower the number,
the higher the priority. If a tax code has both a country and state tax rate
associated with it, the priority determines the order in which the tax is
calculated. If two tax rates have the same priority, they’re added together and
applied to the product price. If you don’t enter a priority number, the tax rate is
evaluated last.
From the App Launcher, select Tax Treatments.
Click New.
Configure the tax treatment fields and save your changes.
Enter a name for the tax treatment and an optional description.
Set the status to Active.
Enter the treatment’s product code.
If you have Revenue Cloud Subscription Management and Commerce permissions enabled,
select Yes for taxable.
If you have only Commerce permissions, you don’t see this field.
Enter the tax code for the tax rates for this treatment.
Set the tax policy to the policy assigned to your store.
Repeat these steps to create tax rates and treatments for all products included in the
store’s tax policy. Assign a default tax treatment to the store.
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