Configure a Custom Domain and CDN

Which Salesforce Commerce Product Do I Have?

Note To connect your own CDN (BYO CDN) to your Commerce store, contact Salesforce Customer Support. We’ll evaluate your request and enable BYO CDN. When you use your own CDN, you’re responsible for managing the CDN for performance and security.

To serve your custom domain with the Salesforce CDN, your domain name must be a subdomain of a top-level domain. For example, if your top-level domain is example.com, your subdomain is something like store.example.com. Your top-level domain is registered and hosted externally from Salesforce. You can’t use the same domain name across multiple organizations. If you delete a domain name from one organization and plan on reusing it in another, wait at least 48 hours between deleting the domain name and adding it back in. Avoid making changes to your domain options before the previous changes have been fully processed. Processing typically takes 2-3 days.

If you choose to use the system-managed .my.site.com URL provided by Salesforce, you can upload files up to 128MB in size per file. If you create a custom domain, you can upload files up to 500MB in size per file.

Note A CDN isn’t required for sandbox stores, stores created in Developer Edition, or B2B stores created with an Aura template. Although a custom domain and corresponding CDN are optional for a B2B store created with an Aura template, we recommend them if broad access and high security are required.