Order Management and Omnichannel Inventory

You can use Salesforce Order Management and Salesforce Omnichannel Inventory with B2B Commerce. Order Management helps you manage your orders throughout the order lifecycle, from creation to fulfillment to servicing. Omnichannel Inventory delivers real-time inventory availability data, helping you avoid costly undersells and oversells. If your B2B store integrates Omnichannel Inventory and you offer express payment options at checkout, then orders placed using those methods fail. Express checkout payment options don’t support inventory checks.

Required Editions

View supported editions.

Which Salesforce Commerce Product Do I Have?

You must purchase an Order Management license to use B2B with Order Management.

Note B2B Commerce can place orders containing more than 200 line items. Order Management, however, doesn’t support routing, capturing payments, and creating invoices for orders that contain over 200 line items.

For information about implementing and using Order Management, see Salesforce Order Management Help.

For information about implementing and using Omnichannel Inventory, see Omnichannel Inventory Help.