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          Add Media to Products and Categories

          Add Media to Products and Categories

          To provide more information about your products and categories, add images, videos, and attachments. You can associate media to parent and variation products. You can also associate a banner image to your B2B store’s product category pages.

          Required Editions

          View supported editions.

          Which Salesforce Commerce Product Do I Have?

          To display an external source on the product detail page, the URL must be added to the CSP Trusted Sites list.

          1. In the navigation sidebar, select a store from the Store dropdown.
          2. Select Merchandising | Products.
          3. Select a product from the Product Workspace, and scroll to the Media tab.
          4. To add images or videos to the product, complete the media fields.
            You can upload media directly, select them from your CMS workspace, or add them from hosting sites or cloud storage by using a URL. Only users assigned as workspace contributors can access the CMS workspace media.
            Drag and drop media to arrange them in the order in which you want them to appear on the product detail page.
            Content Selector for product media
          5. Save your changes.
          6. Associate a banner image with the category.
            1. From your store, select Merchandising | Categories, and select a category.
            2. Under Banner Image, click Add Image and add a banner image.
            When you design your store, you can set up your category page to display the banner image you've associated with the category by selecting Banner Image in the Image URL or Expression property for the Banner component.

          Stores based on the LWR platform created in orgs provisioned with Commerce in Summer ’23 or later have a public channel to an enhanced CMS workspace. To allow those stores to also access media stored in a non-enhanced workspace, add the store's public channel to the non-enhanced workspace. See Add a Channel to a CMS Workspace.

           
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