Loading
Feature degradation | Gmail Email delivery failureRead More
Salesforce B2B Commerce
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Target Customers with a Promotion Segment

          Target Customers with a Promotion Segment

          Use segments to associate your promotion with specific stores or buyer groups. Then only customers who are a member of the store or buyer group can see the promotion. You can apply one promotion segment at a time to a store. A promotion segment can have up to 50 automatic and 50 manual active promotions.

          Required Editions

          View supported editions.

          Which Salesforce Commerce Product Do I Have?

          When you assign a promotion segment to a buyer group, you can’t assign the same segment to a store. Instead, associate the buyer group to the store. You can associate a promotion to multiple buyer groups.

          You can’t change the association between a promotion and a promotion segment. Instead, delete the promotion segment and create a new one.

          You can’t change the association between a promotion segment and a buyer group. Instead, delete the buyer group and assign a different one to the promotion segment.

          1. In the navigation sidebar, select a store from the Store dropdown.
          2. Select Promotions, and select the promotion.
          3. On the Segments tab, click Add Promotion Segment.
            • To create a segment, click the Promotion Segment field and select New Promotion Segment.
            • To use an existing segment, select it, save your work, and you’re done.
          4. Enter a name for the segment, and click Save.
          5. Click Save again.
          6. Go to your segment, and select the Related tab.
          7. Next to the stores or buyer groups option, click Assign.
          8. Select at least one store or buyer group. If you’re selecting a buyer group, make sure that it’s assigned to the store. You can associate a promotion segment with either a store or a buyer group, but not both.
            If you have an existing Commerce store that has buyer groups and store segments, delete either the store or the buyer groups to create the promotion. No changes are required for new B2B stores.
          9. Click Save.
          Example
          Example To kick off the summer shopping season this May, you want to offer a 30% discount to the Premium customers buyer group in your D2C store. When you create a promotion segment:
          • From the Promotion Segment dropdown menu, select Premium customers. This segment includes your D2C store and your Premium customers buyer group.
          • From the Promotion dropdown menu, select Summer Discount.
          The Promotion Segment page, showing dropdown lists for specifying the Promotion Segment and the Promotion
           
          Loading
          Salesforce Help | Article