Commerce Promotions

Enhance your B2B store by adding customized promotions. Create segments, discounts, qualifiers, and coupons for the right customers to receive the right deals. Highlight promotions for eligible customers on store pages and during checkout to boost engagement and sales.

Which Salesforce Commerce Product Do I Have?

• Considerations for Commerce Promotions in B2B Stores
  Optimize your B2B store promotions by considering key factors such as discount configuration, application timing, eligible recipients, and coupon requirements. Effective promotions can drive purchases and enhance customer loyalty.
• Configure a Promotion
  Create a promotion for your B2B store by adding segments, discounts, qualifiers, and coupons. Customize each element to target specific customer groups, maximize engagement, and boost sales.
• Customize Promotions in Experience Builder
  Edit your store pages and components to customize how eligible customers see promotions.
• Promotion Combinations
  There are hundreds of ways to combine promotion levels, types, and qualifiers to craft the perfect promotion for your store’s needs.
• Example Promotions
  When you configure a promotion, you customize it based on what you would like customers to receive and how they qualify. The examples show you how to combine basic discount and qualifier options to create different outcomes. Use them as a starting point, try your own unique combinations, and incorporate more advanced settings to create the promotions that you need.
• Prioritizing Promotions
  When a cart is eligible for multiple promotions, your exclusivity and priority rules determine which promotions apply. Priority is first determined by exclusivity, which specifies whether a promotion can be combined with other promotions. Next, the promotion’s priority is based on its priority number, discount type, discount amount, and promotion ID.
• Remove a Promotion
  You can remove a promotion from your store temporarily or permanently.