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            Enable Partial SKU Search in Your B2B Store

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            Enable Partial SKU Search in Your B2B Store

            Reduce "no results found" errors by enabling buyers to locate products using incomplete or unformatted SKUs. For example, buyers can search for a product with SKU "SKU:123-57-ABC" by entering "ABC", "57-AB", "1235", or "123-5". The search query matches the terms buyers enter to parts of the SKU, ignoring hyphens, underscores, spaces, periods, or slashes.

            Required Editions

            If partial SKU search is enabled, buyers can find products without typing the whole SKU. Buyers see results after entering three characters, and the system can match up to 12 characters.

            1. In the navigation sidebar, select a store from the Store dropdown.
            2. Select Settings | Search.
            3. Click the Additional Settings tab
            4. Under the Search section, enable Partial SKU Search.
              To ensure accurate searches, store SKU values in either the Product Code or Product SKU fields in the Product Object. See Product Fields .
            5. Save your changes.
            Note
            Note

            When you use semantic search, sort by Best Match to return the expected results. See Add a Sort Rule and Enable Semantic Search for Commerce.

            Run a full index update. See Update the Commerce Search Index

             
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