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Update the Commerce Search Index
Update your search index so that changes to your products appear on your search and category pages. You can manually update the index or turn on automatic system updates.
Required Editions
| View supported editions. |
Which Salesforce Commerce Product Do I Have?
Automatic updates are turned off by default for stores in trial orgs. This restriction also
applies to these non-production environments: prod-Demo,
non-prod-Demo, prod-Trial,
non-prod-Trial, prod-DotOrg, prod-Free,
and prod-Hold. However, for stores created in all other orgs after Summer
’24, automatic updates are turned on by default.
- In the navigation sidebar, select a store from the Store dropdown.
- Select Settings | Search.
-
To update the index automatically, turn on Automatic
Updates.
When you turn on automatic updates, the system checks for changes to your store configuration or product catalog every 5 minutes and updates the index if necessary. The app shows an on-screen alert when the search index completes with errors or fails.
-
To update the index manually, click Update, select a method, and
click Update.
Partial updating saves time because it updates only the information that has changed. If your store has changes that aren’t supported by the Partial Update method, only the Full Update method is available. See Commerce Search Index Update Methods.For all the stores in your org, you can update the search index up to 60 times per hour. For an individual store, wait at least 5 minutes between full index updates. You’ll receive a notification when the search index completes, completes with errors, or fails.
After an update completes, your changes appear in the active store, and the index status and details are added to the History on the Search Index page. If the index update fails, the index failure message appears on the Search Index page. If the index update has product errors, you can download a CSV file to view the errors.
If an index has no search activity for 14 consecutive days, it’s deleted. To reactivate search, update your index.
