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            Add a Third-Party Shipping Service for Custom Checkout

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            Add a Third-Party Shipping Service for Custom Checkout

            A shipping calculation service determines how much customers pay for shipping in your B2B store. Instead of using Salesforce’s native shipping service, you can add a third-party shipping application to your store or set up your own shipping service.

            Required Editions

            View supported editions.

            Which Salesforce Commerce Product Do I Have?

            Note
            Note

            In Winter ’24, we introduced Commerce extensions for pricing, inventory, shipping, taxes, and other services. While the checkout integrations framework is still supported, we recommend extensions over integrations because they offer more targeted customizations for your B2B store. Plus, they’re available for more Commerce domains. See Get Started With Salesforce Commerce Extensions.

            Also, starting in Spring ’24, the Cart Calculate API is enabled by default for LWR stores (OptionsCartCalculateEnabled is set to true). When this setting is enabled, you can configure extension providers for shipping, but you can’t configure integrations for shipping.

            You can use AppExchange packages to select third-party services. If you prefer to implement a service without using AppExchange, see examples in GitHub.

            To implement an integration, see the B2B Commerce Developer Guide.

            Important
            Important If you have a Commerce and Revenue Lifecycle Management Add-on license, set Is Assetizable to false when creating a shipping product for both native and custom shipping calculators. For more information, see Configurator Product Catalog.
            1. In the navigation sidebar, select a store from the Store dropdown.
            2. Select Settings | Checkout.
            3. Click Shipping.
            4. Select a shipping service.
              • If the Cart Calculate API is enabled, click Select Provider.
              • If the Cart Calculate API is disabled, click Link Integration.

            Configure the supported ship-to countries for your store. If you don’t have at least one supported ship-to country selected, address validation fails. See Configure Store Languages, Ship-To Countries, Currencies, and Tax.

            See Also

             
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