Subscription Products and Pricing for B2B Stores

Create, manage, and sell digital products in your B2B store through an integration with Revenue Cloud. Bill and collect payment from customers on a defined schedule, and manage subscription pricing policies. Only authenticated users can check out a cart with subscriptions items.

Which Salesforce Commerce Product Do I Have?

Commerce Subscriptions and Salesforce Pricing features are included in orgs with either a Commerce Growth license or a Commerce Advanced license, along with a Revenue Cloud Advanced license. To purchase these licenses, contact your Salesforce account representative.

Note You can't use Commerce Subscriptions in a store built on an Aura template. You can migrate your store from an Aura template to an LWR template. See LWR and Aura Store Templates.

Before you begin setting up subscription products, make sure that you have a B2B store that is ready to sell using Custom Checkout and configured to use Salesforce Payments.

These are the high-level steps to set up subscriptions in your B2B store.

1. Assign permissions to use Commerce subscriptions. Ensure that merchants have the necessary permissions to use billing, payments, and taxes in your store.
2. Enable selling subscriptions for B2B stores. Integrate with Revenue Cloud, enable Salesforce Pricing, and configure billing, payments, shipping, and taxes in your store.
   1. Set up billing for Commerce Subscriptions.
   2. Enable Salesforce Pricing and subscriptions in your org.
   3. Create a default pricing procedure in your org.
   4. Set field-level security and read access for buyers.
   5. Automate post-order management for subscriptions.
   6. Configure Commerce pages to support subscriptions.
   7. Configure checkout to support subscriptions for B2B stores.
3. Configure subscription shopping in a Commerce store. Update the store pages to enable buyers to subscribe to products and view and manage their subscriptions.
4. Create a digital subscription product in a Commerce store. Set up the products in your store as evergreen (non-expiring) or term-bsaed (expiring) subscription products by adding a proration policy and subscription selling model to the product.
5. Refresh price book entries.

After you've set up Commerce subscriptions in your store, merchants can set up price adjustments, and generate invoices.