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          Guidelines for Adding Product Videos to a B2B Commerce Store

          Guidelines for Adding Product Videos to a B2B Commerce Store

          Integrate videos into the product gallery to enhance your store and provide a richer shopping experience.

          Required Editions

          View supported editions.

          These are the guidelines to keep in mind when adding videos to your product pages.

          Note
          Note These limits don't apply to embedded video links.
          Attribute Requirement
          File names Can contain letters, numbers, spaces, and symbols. Must not begin with a period.
          File formats MOV, MP4, and WEBM
          File size Maximum of 1 GB
          Resolution Maximum resolution of UHD/4K Resolution: 3840 x 2160 pixels
          Length
          • Maximum: 10 minutes
          • Minimum: 0.25 seconds
          Height and width
          • Maximum: 100 pixels
          • Minimum: 4096 pixels
          Maximum frame rate 120 frames per second
          Supported aspect ratios
          • 16:9
          • 9:16
          • 4:3
          • 3:4
          • 1:1
          Bitrates
          • HLS
            • SD 480: Range from 900 kbps to 2800 kbps
            • HD 720: Range from 2000 kbps to 6500 kbps
            • HD 1080: Range from 3200 kbps to 10400 kbps
          • MP4
            • SD 480: Range from 0.9 Mbps to 1.5 Mbps
            • HD 720: Range from 1.6 Mbps to 4.5 Mbps
            • HD 1080: Range from 2.5 Mbps to 7.2 Mbps
          Supported frame rates
          • 60 fps
          • 30 fps
          • 25 fps
          Supported resolutions
          • 3840x2160 (UHD)
          • 1920x1080 (1080p)
          • 1280x720 (720p)
          • 854x480 (480p)
          Supported codecs
          • Video: H.264 (AVC)
          • Audio: AAC, MP3, Opus
          Supported color spaces
          • Rec.601
          • Rec.709
          • Rec.2020
          Supported video providers
          • Adis
          • Amplience
          • Brightcove
          • Cloudinary
          • Vidyard
          • Vimeo
          • Wistia
          • Youtube
           
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