Omnichannel Inventory APIs for B2B and D2C Commerce
Get near real-time inventory availability, streamlined reservation processing, and
location-based order fulfillment with Salesforce APIs and Omnichannel Inventory. Provide
customers with accurate inventory information and efficient order management.
Two collections of APIs are available. Which API collection you use depends on your
implementation details and your inventory use cases.
Salesforce Commerce APIs—If you’re integrating with B2C Commerce, use these headless APIs
to customize the inventory experience beyond the native integrations with B2C Commerce and
Salesforce Order Management.
Salesforce Connect REST APIs—If you’re integrating with a Salesforce Platform app, use
these REST APIs for distributed order management functionality.
You can use your Salesforce credentials to access both API collections. If you’re using B2C
Commerce, you can also use Account Manager with your B2C Commerce credentials to access the
Omnichannel Inventory headless APIs.
This table lists endpoints that are used for specific use cases, regardless of your integration
scenario.
Endpoint
Description
Import Availability
The import API in the Salesforce Commerce API collection supports a much higher
volume of records. Use this API whenever possible to import inventory data.
Import Location Graph
The API for importing a location graph is available only in the Connect REST API
collection. Use this API to import a location graph and show group and location
information in the Omnichannel Inventory app.
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