Omnichannel Inventory Service

The Omnichannel Inventory service is a collection of APIs that you can use to get inventory availability data and manage reservations across all your fulfillment channels. Retrieve inventory updates from your back-office systems, such as WMS, ERP, and POS. Provide near real-time inventory availability to shoppers, and reserve inventory when shoppers submit orders. You can also share inventory availability by location and location group for order fulfillment.

• Omnichannel Inventory APIs for B2B and D2C Commerce
  Get near real-time inventory availability, streamlined reservation processing, and location-based order fulfillment with Salesforce APIs and Omnichannel Inventory. Provide customers with accurate inventory information and efficient order management.
• Omnichannel Inventory Connect REST APIs
  Connect your inventory management process by connecting your Omnichannel Inventory service to Salesforce Platform apps. Use the Connect REST APIs to import and upload inventory files, access real-time inventory availability, and manage reservations.
• Omnichannel Inventory Headless API Endpoints
  Connect your Omnichannel Inventory service to your storefront and order management systems using Salesforce Commerce API endpoints. Import and upload inventory files, retrieve inventory updates from your back-office system, provide real-time availability data, and manage reservations. Maintain accurate inventory levels and ensure product availability across multiple channels.
• Omnichannel Inventory Integrations
  Connect Omnichannel Inventory with B2C Commerce, B2B Commerce, Salesforce Order Management, and your back-office systems to optimize fulfillment across your network of stores and distribution centers.
• Reservation Tracking in Omnichannel Inventory
  Reservation tracking simplifies the process of monitoring all reservation-related activities, from the moment that inventory is placed in a cart through fulfillment or cancellation. Each reservation has a unique ID that’s used to track actions associated with the reservation as it progresses through the fulfillment process.
• Shipping Eligibility for a Product
  You can make an item ineligible to ship from a specific location but make it available for in-store pickup. This feature provides merchants more flexibility with how and from where an order is fulfilled.