Einstein Generative AI for Order Management

Enhance your Order Management experience with Einstein generative AI, and deliver smarter service to your customers.

• Return Insights Overview
  Use Einstein to identify products with high return rates and analyze the reasons that customers are retuning them.
• Considerations for Return Insights
  To create Return Insights with Einstein Generative AI, consider supported functionality, usage, limitations and allowances, limits, and other issues.
• Return Insights Setup
  You can complete most of the initial Einstein configuration using the Data 360 Setup Guide.
• Analyze Product Return Reasons
  Use Einstein to gather, analyze, and sort return data.