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State and Country Codes
The values that you use in your store order data must match in Order Management. The values that you can use depend on whether you enable state and country/territory picklists in Salesforce.
If Salesforce state and country/territory picklists aren’t enabled, Order Management copies each code to the State or Country field on records in Salesforce.
- The state code value in your storefront order data must match a standard 2-character ISO state or province code.
- The country code value in your storefront order data must match a standard 2-character ISO country code.
If Salesforce state and country/territory picklists are enabled, Order Management copies each code to the State Code or Country Code field on records in Salesforce. The corresponding State or Country field is set to the matching integration value from the picklist.
- The state code value in your storefront order data must match the state code of an entry in the Salesforce state picklist.
- The country code value in your storefront order data must match the country or territory code of an entry in the Salesforce country/territory picklist.
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