Order Management Objects

Order Management objects, together with existing objects, represent the elements of an order as the order progresses through the order lifecycle. The process for creating records in Order Management depends on your storefront. For example, if you use Salesforce B2C Commerce, the B2C Commerce Integration imports order data into Order Management. The terms “item” and “product” are used interchangeably throughout Order Management. Usually, technical areas like APIs and flow actions use “item,” while the user interface uses “product.”

• Summary Objects and Change Objects
  A summary object provides a dynamic view of current order data.
• Adjustment Objects
  An adjustment object represents discounts applied to an order or order product. Adjustment summary objects provide a dynamic view of adjustments.
• Platform Events for Order Management Objects
  Order Management includes platform events that provide order-related notifications.
• Objects Used by Order Management
  Order Management objects, together with existing objects, represent the elements of an order as it progresses through its lifecycle.
• Order Management Objects and Fields
  Learn about the standard objects and fields available for reporting in Order Management.