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Provision a B2C Commerce Connection
Set up and activate the B2C Commerce storefront integration or related features.
Required Editions
| View supported editions. |
To avoid provisioning failure, deactivate all connections from the core org if you’re refreshing or deleting the org or if you’re resetting/dbiniting a B2C instance. This step is important when
- The org moves to a different instance
- B2C Commerce moves to a different realm
- The core org's mydomain changes
If you’re reprovisioning a previous connection to a refreshed B2C Commerce sandbox instance, or a previous connection that wasn’t explicitly deactivated, contact Salesforce Customer Support.
- From Setup, in the Quick Find box, enter B2C Commerce Connections, and then select B2C Commerce Connections.
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If you’re adding a connection to a B2C Commerce instance that already has at least one
connection, find it in the Tenant Connections section and click Edit.
Otherwise, if you’re provisioning the first connection to a B2C Commerce instance, follow these
steps:
- In the Tenant Connections section, click New Connection.
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In the Connection Name box, enter a descriptive name for the connection.
You can change the connection name at any time by selecting it on this page.
- In the B2C Instance ID box, enter your B2C Commerce realm instance ID. To get your instance ID, log into B2C Commerce Business Manager and navigate to Administration | Global Preferences | Salesforce Order Management Configuration. The Tenant ID displayed on that page is the instance ID.
- Click Save. The Allow Tenant Linkage window appears.
- Click Allow.
- In the Available Connection Types box, select the types that you want to provision, then move them to the Selected Connection Types box by clicking the right arrow.
- Click Save.
The new connections appear in the Tenant Connections list. Depending on a connection’s type, its status can be Provisioned or Queued. When a queued connection’s provisioning is completed, its status changes to Provisioned and a notification is sent to the System Administrator email address.
