You are here:
Return Order Fields
The Return Order object represents the return of order products. A return order is associated with one order summary.
Required Editions
| View supported editions. |
This table lists the fields on the Return Order object.
| Field Label | Description |
|---|---|
| Account | The account associated with the return order. |
| Case | The case associated with the return order. |
| Contact | The contact associated with the return order. |
| Created By | The user who created the return order record. |
| Created Date | The date when the return order record was created. |
| Description | The description of the return order. |
| Destination Location | The location where the order products are being returned to. For example, if the return order tracks the return from a customer’s home address to a warehouse, the warehouse is the destination location. |
| Expected Arrival Date | The date when the order items are expected to arrive at the destination location. |
| Expiration Date | The date when the return authorization expires. |
| Last Modified By | The user who last changed the return order record. |
| Last Modified Date | The date when the return order record was last changed. |
| Life Cycle Type | Specifies whether the order summary is managed by Salesforce Order Management (MANAGED) or by an external system (UNMANAGED). An unmanaged order summary is stored in Salesforce Order Management for reference purposes. |
| Order | The order associated with the return order. |
| Order Summary | The order summary associated with the return order. |
| Owner | The owner of the return order. |
| Pretax Total | The adjusted total, not including tax, of the return order line items. The pretax total includes all products and delivery charges on the return order. |
| Product Adjustments | The total amount, not including tax, of the price adjustments applied to the products on the return order. This value includes only return order line items of type Order Product. |
| Product Adjustments Tax | The tax on product adjustments. |
| Product Adjustments with Tax | The total amount, including tax, of the price adjustments applied to the products on the return order. This value includes only return order line items of type Order Product. Product Adjustments with Tax = Product Adjustments + Product Adjustments Tax |
| Product Subtotal | The total amount, not including tax, of the product charges on the return order. This value includes only return order line items of type Order Product. |
| Product Subtotal Tax | The tax on the product subtotal. |
| Product Subtotal with Tax | The total amount, including tax, of the product charges on the return order. This value includes only return order line items of type Order Product. Product Subtotal with Tax = Product Subtotal + Product Subtotal Tax |
| Returned By | The customer who is returning the order items. |
| Return Order Number | The auto-generated number assigned to the return order. |
| Ship From Address | The return shipping address. This address tracks the location of the items at the start of the return. For example, if a customer is returning an item, the Ship From Address is the customer’s address. |
| Shipment Type | The type of shipment associated with the return order. Possible values are:
|
| Shipping Adjustments | The total amount, not including tax, of the price adjustments applied to the shipping charges on the return order. This value includes adjustments only to return order line items of type Delivery Charge. |
| Shipping Adjustments Tax | The tax on the shipping adjustments. |
| Shipping Adjustments with Tax | The total amount, including tax, of the price adjustments applied to the shipping charges on the return order. This value includes adjustments only to return order line items of type Delivery Charge. Shipping Adjustments with Tax = Shipping Adjustments + Shipping Adjustments Tax |
| Shipping Subtotal | The total amount, not including tax, of the shipping charges on the return border. This value includes only return order line items of type Delivery Charge. |
| Shipping Subtotal Tax | The tax on the shipping subtotal. |
| Shipping Subtotal with Tax | The total amount, including tax, of the shipping charges on the return border. This value includes only return order line items of type Delivery Charge. Shipping Subtotal with Tax = Shipping Subtotal + Shipping Subtotal Tax |
| Source Location | The item’s location at the start of the return. For example, if a customer is returning an item, the source location is the Ship From Address. |
| Status | The status of the return order. Possible values are:
Each Status corresponds to one or more Status Category value. |
| Status Category | The status category of the return order. Return order processing depends on this value. Each status category corresponds to one or more statuses. Possible values are:
Orders are created with a status corresponding to the Status Category of Activated. The default statuses corresponding to Activated are Submitted and Approved. |
| Tax | The tax on the pretax total. |
| Tax Locale Type | Indicates the method used to handle tax on the original order associated with the order summary. Possible values are:
|
| Total with Tax | The total, including adjustments and tax, of the products and delivery charges on the return order. Total with Tax = Pretax Total + Tax |
