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            Epson IP Printer Setup

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            Epson IP Printer Setup

            Configure your Epson IP printer in Point of Sale CMS, connect it to the Point of Sale (POS) app, and switch to DHCP to connect to the network and print receipts.

            Prerequisites:

            • Modern POS App Build: 7.1.0 or later
            • Platform Support: iPhone & iPad
            • Offline Support: yes
            • Certified Models: TM-T88IV, TM-T88V, TM-T88VI, TM-m30II, TM-m30II-H, TM-m30II NT, TM-m30III, TM-m50, TM-m50II-H

            To enable App Config settings in Point of Sale CMS:

            1. In CMS, go to Apps > Store.
            2. Edit your selected app config and go to Modules > Peripherals.
            3. Turn on the Requires Printer for Receipts flag.
            4. Under Default Printer, select Epson.
            5. Turn on the Epson Printer flag.
            6. Back in CMS, go to Store Management > Registers.
            7. Select your store and edit a register by clicking on the pencil to the right.
            8. Under Receipt Printer, go to Model and select your printer model.
            9. Go to Connection Type and select IP Address.
            10. Save your changes.
            Important
            Important For Step #8, match the printer model selected with the printer you intend to connect to. If they don't match, your printer won't be discovered in the POS app.

            Epson TM-T88V Configuration and Setup

            The Epson TM-T88V, by default, comes with a static IP address. To connect to your network, switch it to DHCP.

            Switch to DHCP

            1. Plug in the printer to power.
            2. Plug the Ethernet cable from the printer to your computer.
            3. Set your computer to a static IP address.

            Change IP Address

            1. Go to the Mac System preference and select the Network pane.
            2. If you're using a different network interface than the cash drawer, change the IP address manually to: Configuring the printer's IP address in System Preferences
              1. 192.168.192.5 (can be any IP address from 1–254 other than 168)
              2. Subnet Mask: 255.255.255.0
            3. On your computer, go to http://192.178.192.168, this is the default address for the printer and launches the Epson Admin Tool.
            4. In the Epson Admin Tool:
              1. The username and password for the Epson printer is epson/epson.
              2. Go to Configuration > TCPIP.
              3. Change Acquiring the IP Address to Auto and press Save to reboot the printer.
            5. Sewtting the Acquiring IP Address Setting to Auto in the TCPIP Screen
            6. Plug your printer into your router or ethernet hub. It retrieves an IP address from your network. You can check this by pressing the button on the back of the printer with a pen.

            TM-m30/TM-m30II/TM-m30III

            1. Plug the power cable into the back of your printer.
            2. Plug one end of the Ethernet cable into the back of your printer and the other into the back of your router.

            Resetting Printer

            1. If you have a selected printer in the Device Manager, disconnect and remove it by selecting the trash can.
            2. Plug the power cable into the back of your printer.
            3. Plug one end of the Ethernet cable into the back of your printer and the other into the back of your router.
            4. On your device, download Epson TM Utility from the App Store.
            5. Select Wi-Fi Setup Wizard, select your model, and select Next.
            6. Follow the instructions.
            7. It is recommended you update the Firmware.
            8. Go to the Device Manager screen and check to see the printer entry.
            9. Select your printer.

            Epson IP Printer Setup in the POS App

            Connect an Epson IP printer to the POS app so you can print from your device. The device manager screen auto-detects the printer when it's on the same network as the iPod or iPad.

            Connect Epson IP Printer to POS app

            Go to the Device Manager screen. Make sure the iPod or iPad and the printer are on the same network. The device manager screen auto-detects the printer if it's on the same network as the iPod/iPad

            If the printer doesn't appear automatically, try hitting refresh on the top right or select Add Printer. You'll be shown an interstitial to enter the IP Address. Enter the IP address here (for example 192.168.1.5).Add an IP address for a printer in the POS app.

            Important
            Important Match the printer model selected to the printer you intend to connect to. If the printer model selected doesn't match, functionality isn't guaranteed. If you don't see your printer model, see CMS — Configuration & Setup.

            This adds the printer to the list of printers. Select the printer in the list and select Connect.Select a printer to which to connect

            Printer Topology Setup

            For instructions on printer topology setup, see Printer Topology Setup.

            Troubleshooting

            For information on troubleshooting and solutions, see Epson Printer Troubleshooting

            Epson IP Printer Setup Known Issues

            Understand common problems and limitations with configuring an IP Address Printer in Point of Sale.

            Device Manager Printer Status

            Modern POS only has an active connection to an IP-connected printer at the time of use. Modern POS establishes the connection at the start of a task (printing receipts or opening a cash drawer) and closes at the end of the task. Because of this, the printer state in Device Manager won't change unless a printer task is requested. For example, if the user turns off, the printer, Device Manager won't reflect this state change until the printer is needed to perform a task.

            No Detection if Drawer Opened

            Epson printers are unable to determine if the cash drawer is open. Make sure the drawer is closed before initiating a cash transaction.

             
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