Manage Franchises in Salesforce POS

Operate corporate-owned and franchise stores across multiple markets. In Salesforce POS, you can organize stores into franchise groups and assign store groups under each franchise. This setup helps you structure and manage your store fleet in one system.

Franchise management is available for app builds 11.8.1 and later.

• Set Up Franchises in CMS
  To manage franchises, enable franchise management in CMS, create franchise records, and assign stores to the records.
• Set Up Franchise Users in CMS
  To grant specific access to franchise staff, define permissions and link their account to a specific franchise group. Franchise admins can view their franchise group and its stores, manage franchise users within their group, and access reports scoped to their stores only.