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            Outlet Store Support in the POS app

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            Outlet Store Support in the POS app

            Create and manage outlet stores in the Point of Sale (POS) app, providing customers with lower prices and everyday bargains.

            There are two ways of creating a store in Point of Sale CMS, manually and through a feed. To create many stores in one sitting, the feed method is recommended. For more information, refer to this article.

            1. In Point of Sale CMS, go to Store Management > Stores.
            2. Select Create in the upper right of the screen.
            3. Under Location Type, select Outlet.
            4. Fill out the rest of the fields by referring to Store Creation. Editing Store Information for an Outlet Store in Point of Sale CMS.

            Outlet Store Features Support

            View all features capable of supporting Outlet Stores in the Point of Sale (POS) app.

            Inventory Management

            Store to Store (STS), Corporate, and Return to Vendor (RTV) are all supported inventory transfers for outlet stores. For STS, the receiving store is any store type, meaning a store can transfer inventory to an outlet. Similarly, a corporate transfer can occur from a regular store to an outlet and vice versa.

            Offline Support: no

            For more information, refer to STS, Corporate, and RTV.

            Promotions

            Outlet-specific promotions are available and can be set in Point of Sale CMS by configuring selected channels.

            The Create Promotions screen in Point of Sale CMS, where you can select that it's an outlet store promotion.

            Offline Support: yes

            For more information, refer to Creating Promotions.

            Returns

            The return flow for outlets can be customized in CMS with Enable Cross Channel. If this is turned on, items purchased at an outlet store can be returned at a regular store and vice versa. However, if this flag is turned off, items purchased at an outlet can only be returned at other outlet stores.

            The Edit Online Policy screen in Point of Sale CMS, where you turn on Enable Cross Channel.

            Offline Support: yes *

            * In offline mode, outlet store orders can be returned to regular stores and vice versa, regardless of Enable Cross Channel.

            For more information, refer to Returns Policy Configuration.

            Omnichannel

            Outlet stores are supported for the Omni fulfillment type, Pickup From Nearby Store. For example, items purchased at an outlet store can be picked up from a regular store and vice versa.

            Offline Support: no

            For more information, refer to Omni Flows.

            Reporting

            An in-depth review of ‌outlet stores sales and order information is available in the CMS Report Builder. The report will include the GMV, number of orders, and AOV.

            Offline Support: N/A

            For more information, refer to Report Builder.

             
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