Loading
Feature degradation | Gmail Email delivery failureRead More
About Salesforce Data 360
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          Best Practices for Designing a Custom Taxonomy

          Best Practices for Designing a Custom Taxonomy

          A well-structured taxonomy is essential for effective tagging and policy enforcement in Data 360.

          • Define a clear purpose and scope: Start by identifying the specific objective your taxonomy supports, such as tagging customer data, sales information, or operational metrics. A focused scope keeps the structure manageable and relevant.
          • Involve key stakeholders: Collaborate with business teams who plan to use or manage the taxonomy. Their input ensures the taxonomy is practical, aligns with business processes, and uses familiar terminology.
          • Prioritize clarity over complexity: Favor simple, clear business terms over technical or ambiguous language. Taxonomies must be intuitive and easy for non-technical users to apply correctly.
          • Structure using parent and child tags: Organize your taxonomy in a hierarchy that supports both broad classification and detailed categorization:
            • Parent tags: Establish broad, logical groupings relevant to your objective. For example, Customer Data, Product Information, and Operational Metrics.
            • Child tags: Create specific descriptors nested within each parent tag. For example, under Customer Data: Contact Info, Order History, and Support Tickets.
          • Maintain consistency:
            • Use standardized naming conventions. For example, always use Customer ID instead of variations like Cust_ID or CustomerID).
            • Keep tag names clear and unambiguous. Consistent naming improves usability and ensures better results when using LLM-powered features such as Suggest Tags.
          • Start small and iterate:
            • Begin with a small set of parent tags and a few child tags.
            • Test the taxonomy by tagging a sample set of Data 360 objects.
            • Collect feedback from users and refine the structure before expanding it further.
           
          Loading
          Salesforce Help | Article