Loading
Prepare for Email to Become the Default Login ExperienceRead More
Salesforce Enforces New Security Requirements in Summer 2026Read More
About Salesforce Data 360
Troubleshoot Data Share Errors

You are here:

  1. Salesforce Help
  2. Docs
  3. Data 360

Troubleshoot Data Share Errors

Get tips for solving the most common data share and data share target errors.

Error Troubleshooting Suggestions
Authentication error when setting up a Snowflake data share target.
  • Confirm that Data Cloud IP addresses are included in the Snowflake list of allowed IP addresses. Learn how to add an IP networking policy to Snowflake.
  • Confirm that your local machine’s IP address is added to the Snowflake list of allowed IP addresses. To add your IP address to this list, contact your Snowflake account admin.
Internal server error while data sharing. The Salesforce support team is notified of the problem. Contact Salesforce Support, and provide contextual information, such as the URL of the page requested and the error ID shown on the page. In your browser, switch to Incognito mode and try again.
  • Add an IP Networking Policy
    If you encounter an authentication error when setting up a Snowflake data share target, make sure to include Data Cloud IP addresses in Snowflake. Create an IP networking policy in Snowflake that lists the allowed Data Cloud IP addresses.
 
Loading
Salesforce Help | Article