Loading
Salesforce Enforces New Security Requirements in Summer 2026Read More
Collaborate with Everyone
Connect Chatter Desktop

Connect Chatter Desktop

Chatter Desktop was retired in June 2018.

Required Editions

Available in: both Salesforce Classic and Lightning Experience
Available in: Essentials, Group, Enterprise, Professional, Performance, Unlimited, Contact Manager, and Developer Editions
Important
Important For more information, see Chatter Desktop Retirement.

If you have multiple Salesforce or Chatter logins, create a connection for each login. The connection lets Chatter Desktop access the Chatter data that you can access with that login on the web.

  1. Click Chatter Desktop settings icon the Chatter Desktop settings icon and select Settings.
  2. In the Connections section, enter a name for the connection and the URL from which you log in.
    The URL must begin with https:// and end with salesforce.com or chatter.com. For example, if your organization has a European division that you log into from https://emea.salesforce.com, enter that URL and name the connection Europe.

    By default, Chatter Desktop connects to your main instance of Salesforce (Production) or your Lightning Platform sandbox.

  3. To authorize Chatter Desktop to connect using the login, click Authorize and follow the on-screen instructions.

Use the radio buttons on the Settings screen to specify a default connection. To quickly switch connections while using Chatter Desktop, click Chatter Desktop settings icon, select Switch Connection, and choose the connection.

Note
Note You can create multiple connections, but Chatter Desktop can log in to only one connection at a time. You can’t use Chatter Desktop to display data from multiple connections simultaneously.
 
Loading
Salesforce Help | Article